iPhone Safety Feature

05-Apr-2018

By: David Gravois

Wherever you are in the world, there is likely access to some sort of emergency service for police, medical, or fire help. Different locations have different call numbers for emergency services. Instead of having to know the local emergency service number, or waiting to be redirected from the number you've just called (like 911), you can be directly connected to the emergency number wherever you are using a shortcut on your iPhone. 

How to use this feature

  1. Press and hold the Side button and either volume button on the sides of your iPhone. You should only have to hold it for a couple seconds.
  2. Swipe right on the Emergency SOS switch.
  3. Your phone will now automatically start a countdown and then call emergencies services.

How to use Emergency SOS on iPhone 7 and older

  1. Rapidly press the side button five times.
  2. Swipe right on the Emergency SOS switch.

How to use single-press Emergency SOS on iPhone 8, iPhone 8 Plus, or iPhone X

If you'd prefer to only have to use one button to use the Emergency SOS feature you can change the settings to allow it.

  1. Launch Settings from your Home screen.
  2. Tap Emergency SOS.
  3. Tap the Call with Side Button On/Off switch. When the switch is green the feature has been turned on.

When this feature is enabled, you can activate the Emergency SOS feature by pressing the Side Button five times in quick succession. It's much easier to do inside a pocket. It's important to know, you will still be able to activate Emergency SOS by pressing and holding the Side Button and volume buttons.  

How to end an Emergency SOS call

If you accidentally trigger Emergency SOS, you can stop the call, even after the countdown ends, by tapping Stop. You'll then be asked to confirm that you want to end the call.

If you have your emergency contacts listed in the Health app, you'll also be asked if you want to stop sending notifications to your emergency contacts.

How to turn off Auto Call

If you're worried you might accidentally make emergency SOS calls regularly, you might consider disabling the auto-call option, which will always automatically call emergency services after the SOS countdown ends, whether you manually make the call or not. Remember, with Auto Call off, you can't secretly or as easily call emergency services, so make sure the convenience outweighs the risk.

  1. Launch the Settings app on your iPhone.
  2. Tap Emergency SOS.
  3. Toggle the switch for Auto Call off.

How to disable the countdown sound for Emergency SOS

While the SOS countdown sound can be useful in alerting you to a false positive, it's not the greatest if you're trying to use the feature in a dangerous situation where audio could get you in trouble. If you don't want your iPhone to make a noise when it's about to call emergency services, you can turn off the countdown sound.

  1. Launch Settings from your Home screen.
  2. Tap Emergency SOS.
  3. Tap the Countdown Sound On/Off switch. When the switch is gray the feature has been turned off.

How to use Emergency SOS on your Apple Watch

If you have an Apple Watch, it can also make SOS calls. Here's how to go about it.

  1. Press and hold the Side Button on your Apple Watch.
  2. Continue holding the Side Button. If you have single-press SOS enabled, your watch will begin counting down from 3 and sending out alarm tones to let you know you will soon trigger an automatic SOS call.

Source: https://www.imore.com/how-set-and-use-emergency-sos-your-iphone-ios-11 

David Gravois

David joined Danos in 2012 and has been a member of the talent acquisition and human resources teams. In his current role as internal communication coordinator, David serves as Danos’ point of contact for all communication targeting staff and field employees. Prior to joining Danos, he worked as a university admissions counselor for 5 years. David holds a Bachelor of Science degree in Public Relations from Nicholls State University.


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